Privacy Policy

1. Who We Are

Oh My Clean UK is a UK-based cleaning service provider. We are the “data controller” responsible for your personal data.

2. What Data We Collect

We may collect:

• Name

• Email address

• Phone number

• Address (for cleaning bookings)

• Booking details

• Messages submitted via forms

  
  

3. How We Use Your Data

We use your data to:

• Provide quotes and cleaning services

• Manage bookings

• Communicate with you

• Send service-related updates

• Improve customer service

We do not sell your data to third parties.

4. Legal Basis for Processing

We process your data under:

• Contract (to provide services you request)

• Legitimate interest (customer communication)

• Legal obligation (tax/accounting records)

  
  

5. Data Sharing

We may share data with:

• Payment processors

• Booking management tools

• IT/service providers (hosting, email systems)

Only where necessary to operate the business.

6. Data Retention

We keep personal data only as long as necessary:

• Customer records: up to 6 years (legal/accounting)

• Enquiries: up to 12–24 months

  
  

7. Your Rights

You have the right to:

• Access your data

• Request correction

• Request deletion

• Object to processing

• Lodge a complaint with the ICO (ico.org.uk)

  
  

8. Security

We take reasonable technical and organisational measures to protect your data.

9. Contact Us

For privacy queries, contact:
Email: info@ohmycleanuk.com